Make sure you read this privacy notice (“Privacy Notice”) carefully as it describes our series, use, disclosure, retention and protection of your personal information. This Privacy Observe applies to any website, application or service which references this Privacy Observe. Where you provide us all with your personal information in any of the ways described in section 2 below, you agree that we may gather, store and use it: (a) in order to perform our contractual obligations to you; (b) based on our legitimate interests for processing (i. e. for inner administrative purposes, data stats and benchmarking (see section 3 below for more information), direct marketing, sustaining automated back-up systems or for the detection or prevention of crime); or (c) based on your consent, which you may withdraw whenever you want, as explained in this Privacy Observe.
1. Who we are
This Privacy Notice is applicable to all products, applications and services made available from The Sage Group plc (a company incorporated in England with company registration amount 2231246 and whose authorized office address is To the north Park, Newcastle on Tyne, NE13 9AA), and the affiliates, but excludes any products applications or services who have separate privacy sees which do not include this Privacy Notice.
2. How we acquire information
In order to the extent permissible under applicable law, we acquire information about who you are and any other party whose details you provide to us all when you:
register to use our websites, applications or services (including free trials); this may include your name (including business name), address, email tackle and telephone number. We might also ask you to provide additional information about your business and your tastes;
place an order using our websites, applications or services; this may include your name (including business name), address, contact (including telephone number and email address) and payment details;
complete online forms (including call back requests), take part in surveys, post on our message boards, post any blogs, enter any competitions or prize draws, download information such as white papers or other publications or take part in any other interactive areas that appear on our website or in your application or service;
interact with us using social press;
provide your contact details to us when signing up to make use of or accessing any websites, applications or services we make available or when you update those details; and
contact us offline, for example by mobile phone, fax, SMS, email or post.
We will also acquire your information where you only partially complete and/or abandon any information inputted into our website and other online forms and may use this information to make contact with you to remind you to complete any outstanding information and/or for marketing purposes.
We also acquire information from your devices (including mobile devices) and applications you or your users use to access and use any of our websites, applications or services (for example, we may acquire the unit identification amount and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your searching history and your on line record information) and we will ask for your permission before we do so. We all may do this using cookies or similar technology (as described in section 11 below).
We may enhance personal information we acquire from you with information we obtain from 3 rd parties that are entitled to share that information; for instance , information from credit agencies, lookup information providers or public sources (e. g. for customer due diligence purposes), but in each case as permitted by applicable regulations.
Providing us with information about others
If you provide us with personal information about someone else, you are in charge of guaranteeing that you comply with any obligation and permission obligations under applicable data protection laws in relation to such disclosure. In so far as required by appropriate data protection laws, you must ensure you have provided the required notices and have obtained the individual’s explicit consent to give us with the information and that you describe to them how we gather, use, disclose and keep their personal information or direct them to learn our Privacy Notice.
3. How we use your information
For the extent permissible under applicable law, we use your information to:
provide any information and services that you have requested or any applications or services you have ordered;
compare information for accuracy and also to verify it with 3 rd parties;
provide, maintain, protect and improve any applications, products, services and information that you have asked for from us;
manage and administer your use of applications, products and services you have asked us all to provide;
manage our relationship with you (for example, customer services and support activities);
monitor, measure, improve and protect our content, website, applications and services and provide an enhanced, personal, user experience for you;
undertake inner testing of our website, applications, systems and services to test and improve their security, provision and satisfaction, in which case, we would pseudonymise details used for such purposes, and ensure is it only displayed at aggregated levels that will not be associated back to you or any living individual;
provide you with details that we are required to send you to comply with our regulatory or legal obligations;
detect, prevent, check out or remediate, crime, against the law or prohibited activities or to otherwise protect our legal rights (including entrave with regulators and law enforcement agencies for these purposes);
contact you to verify if you would like to take part in our customer research (for example, feedback on your use of our own applications, products and services);
to, carry away statistical analysis and benchmarking, provided that in such circumstances it is on an aggregated basis which will not be associated back to you or any living individual;
deliver targeted advertising, marketing (including in-product messaging) or information to you which may be beneficial to you, dependent on your use of our applications and services;
deliver joint content and services with 3 rd parties with whom you have a separate relationship (for example, social media providers); and
give you location- dependent services (for example, advertising and other personalised content), where we acquire geo-location data.
To the extent permitted by applicable law, we retain information about who you are after the closure of your Sage account, if your application for a Sage account is declined or if you decide not to proceed. This article be held and used for as long as authorized for legal, regulatory, scams prevention and legit business purposes.
Internet site, applications (including mobile applications) and services may contain technology that enables us all to:
check specific information from your device or systems directly relevant to your use of the websites, applications or services against our records to be sure the websites, applications or services are being used in accordance with our end-user agreements and to troubleshoot any problems;
obtain information relating to any technical errors or other issues with our website, applications and services;
collect information about how precisely you and users use the functions of the features of our website, applications and services; and
gather statistical information about the operating system and environment from which you access our applications or services.
You can handle your privacy settings within your browser or our applications and services (where applicable).
In addition to the purposes described in this section 3, we may also use information we gather to deliver targeted advertising, marketing (including in-product messaging) or information to you which can be useful, based on your connectivity to the website, applications or services or any other information we have about who you are (depending on the websites, applications or services, you may able to configure these features to match your preferences). Sections 5 and 6 of this Privacy Notice provides further details how we will do this.
We may monitor and record our communications with you, including e-mails and phone conversations. Information which we collect may then supply for training purposes, quality assurance, to record details about our website, applications and services you order from us all or ask us about, and in order to meet our legal and regulatory obligations generally.
We may obtain information through mobile applications that you or your users install on the mobile devices to access and use our website, applications or services or which you or your users use to provide other services related to that mobile application (for example, to sync information from our application or service with such mobile application). These mobile applications may be our own mobile applications or those belonging to third parties. Where the mobile application belongs to a third party, you must read that third party’s own privacy notice as it will apply to your use of that third party mobile application. We are not responsible for such third party mobile applications and their use of your personal information.
Mobile applications may give us with information related to a user’s use of the mobile application and use of our applications and services utilized using that mobile application. We may use such information to provide and improve the mobile application or our own application or services. For example, activity undertaken inside a mobile application may be logged.
You can configure our mobile application’s privacy settings on your device but this may affect the performance of the mobile application and the way it interacts with our applications and services.
Data analytics and benchmarking
We may use information produced and stored during your use of our services for our reputable business interests to permit us to give you the best service and/or solutions and the best experience. These purposes include to:
deliver advertising, marketing (including in-product messaging) or information to you which may be beneficial to you, based on your use of services;
carry out research and development to improve our services, companies applications;
develop and provide new and existing features and services (including statistical analysis, benchmarking and predicting services); and
provide you with location based services (for example location relevant content) where we collect geo-location data to provide a relevant experience.
Whenever we occurs information for our reputable interests, we will ensure that your information is processed on a pseudonymised basis and displayed at aggregated levels, which will not be linked back to you or to any living individual.
You could have the right to thing to processing based on our legitimate interests, and if you wish to do so, please contact us at globalprivacy@sage. apresentando to discuss this further. If you object, this may affect our ability to provide certain services and/or solutions for your benefit.
4. Sharing your information
We may share your information with:
any company within the Sage Group, for the purposes set out in this Privacy Notice, (e. g. global information and customer relationship management; software and service compatibility and improvements; and to provide you with details, applications, products or services that you have requested);
our agencies and agents (including their sub-contractors) or next parties which process information on our behalf (e. g. internet service and platform providers, payment processing providers and those organisations we indulge to help us send communications to you) in order that they may help us to provide you with the applications, products, services and also the precise product information you have requested or which we believe is of interest to you;
partners, including system implementers, resellers, value-added resellers, independent software vendors and designers that may help us all to provide the applications, products, services and information you have requested or which we believe is of interest to you;
third parties used to facilitate transaction transactions, for example clearing houses, clearing systems, financial institutions and transaction beneficiaries;
third parties where you have a relationship with that next party and you have consented to us sending information (for example interpersonal media sites or other next party application providers);
third parties for marketing purposes (e. g. our partners and other next parties with whom we work and whose products or services we think will interest you in the procedure of your business activities. For example, finance organisations (such as financial institutions, insurers, finance providers), transaction solutions providers, software and services providers that provide business solutions);
credit reference and fraud prevention agencies;
regulators to meet Sage Group’s legal and regulating obligations;
law enforcement agencies so that they may find or prevent crime or prosecute offenders;
any next party in the context of actual or threatened legal proceedings, provided we can do so lawfully (for example in response to a court order);
any next party so as to meet our legal and regulatory obligations, including statutory or regulating reporting or the diagnosis or prevention of unlawful acts;
our very own and Sage Group professional advisors and auditors when it comes to seeking professional advice in order to meet our audit responsibilities;
another organisation if we sell or buy (or negotiate to sell or buy) any business or assets;
another organisation to whom we may transfer our agreement with you; and
Authorities departments where reporting is mandatory under applicable law.
We may share non-personally identifiable information about the use of our website, applications, products or services publicly or with next parties but this will not include information that can be used to identify you.
From time to time, we may occurs information to contact you with details about our applications, companies services which we feel may be of interest to you. We might also share your information with our group companies and carefully selected third parties in order that they (or we) may get in touch with you with information about their services or products which we feel may be of interest to you. We or they may wish to contact you for this specific purpose by telephone, post, SMS or email. You have the right at any time to stop us from contacting you for marketing purposes. You may also request at any time that we do not share your information with third parties referred to in this paragraph. If you wish to exercise these privileges you can do so by opting for your contact tastes at the point where you provide us with your information on our websites, applications or services, using any preference companies we give you entry to or by sending us an email to globalprivacy@sage. com. You can also unsubscribe from any email marketing using site provided in the e-mail we send to you.
Third party platform advertising
Where you respond to communications we post on third-party platforms (such as Facebook, Google and Twitter), we may also share your information with those third parties so as to serve targeted advertising/content to you via the relevant third party platform based on your profile/interests. Your information can be used by the thirdparty platform provider to identify your account and serve advertisements to you. You can control what ads you receive via the level of privacy settings on the relevant provider’s platform and you should check with the third party’s help/support centre for more information.
Third party platform advertising
We may share your details with third party platform providers (such as Facebook, Google and Twitter) to serve targeted advertising/content for you via the relevant third party platform dependent on your profile/interests. Your current information can be used by the third-party platform provider to distinguish your account and serve advertisements to you. You can control what ads you receive via the privacy settings on the relevant provider’s platform and you should check with the third party’s help/support centre for more information.
six. Your information and your rights
In case you are based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:
the right to be told how we use your information and obtain access to your information;
the right to have your information rectified or removed or place restrictions on processing your information;
the right to object to the processing of your information electronic. g. for direct marketing purposes or where the processing is dependent on our reputable interests;
the right to have any information you provided to us on an automatic basis returned to you in a structured, commonly used and machine-readable format, or sent straight to another company, where technically achievable (“data portability”);
where the processing of your information is dependent on your consent, the right to withdraw that permission subject to legal or contractual restrictions;
the right to thing to any decisions using the automated processing of your own personal data, including profiling; and
the right to lodge a complaint with the supervisory authority responsible for data protection matters (e. g. in the UK, the data Commissioner’s Office).
If you request a copy of your information you may well be required to pay a lawful fee.
If we hold details about you which is incorrect or if there are any changes to your details, please let us know by so that we can keep our records accurate and up to date.
When you withdraw your permission to the utilization of your personal information for purposes set out in our Privacy Notice, we might not be able to provide you with access to all or parts of our website, applications, and services.
We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our reputable business purposes, in agreement with the Sage Group Data Retention, Marking and Destruction Policy or as otherwise permitted by appropriate laws and regulations. Exactly where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).
seven. Changes to our level of privacy notice
We may change this Privacy Notice from time to time. Nevertheless we can not reduce your privileges under this Privacy Observe. We will always update this Privacy Notice on our website, so please attempt to read it when you visit the website (the ‘last updated’ reference tells you whenever we last updated this Privacy Notice).
8. Security and storage space of information
We will maintain your information secure by taking appropriate technical and organisational measures against the unauthorised or unlawful processing and against its unintended loss, destruction or damage. We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our website, applications or services in order to other website, applications and services via an internet or similar connection. When we have given you (or you have chosen) a password to gain access to certain areas of our websites, applications or services please keep this password safe – we will not share this password with anyone.
If you think your account has recently been compromised, please contact us all
9. Transfers outside of the European Economic Area
Individual information in europe is protected by data safety laws but other nations do not necessarily protect your personal information in the same way.
Internet site and some of our applications or services or parts of them may also be hosted in the United States or perhaps outside of the EEA (which means all the EU countries plus Norwegian, Iceland and Liechtenstein) (“EEA”) and this means that we may transfer details which is submitted by you through the website and also the application or service outside the EEA to the United States in order to other territories outside of the EEA. When you send an email to us all, this will also be stored on our email servers which can be hosted in the United States.
We all may use agencies dependent outside of the EEA to help us provide our website, applications and services to you (for example, platform and transaction providers who help us all deliver our applications and services, or advertising or execute your payments) and this means that we may transfer your information to agencies outside the EEA when it comes to providing our applications, advertising services to you.
We take procedure for ensure that where your details is transferred outside of the EEA by our agencies and hosting providers, appropriate measures and controls in destination to protect that information in accordance with applicable data safety regulations. For example, we may share information with our group companies or affiliates based outside the EEA for the purposes envisaged by this Level of privacy Notice. All Sage team companies are controlled by Sage group data protection policies designed to protect data in accordance with EUROPEAN UNION data protection laws. In each case, such exchanges are made in agreement with the requirements of Regulations (EU) 2016/679 (the General Data Protection Rules or “GDPR”) and may be based on the use of the European Commission’s Standard Model Classes for transfers of personal data outside the EEA.
Simply by using our website, services or products or by interacting with us in the ways described in this Level of privacy Notice, you consent to the transfer of your information outside the EEA in the circumstances arranged out in this Level of privacy Notice. If you do not want your information to be transferred outside the EEA you should not use our website, applications or services.
10. Other sites and interpersonal press
If you follow a link from our website, application or in order to another site or service, this Privacy Notice will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to definitely read the privacy notices appearing on those sites or services.
Our websites, applications or services may permit you to share information with social media sites, or use social media sites to create your account or to connect your social press account. Those social press sites may automatically provide us with access to certain personal information retained by them about you (for example any content you have viewed). You should be able to manage your privacy settings from within your own third party social press account(s) to manage what personal information you permit us to access from that account.
10. Cookies, Analytics and Targeted traffic Data
Our cookies may be session cookies (temporary cookies that identify and track users within our websites, applications or services which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which permit our websites, applications or services to “remember” who you are and to remember your preferences within our websites, applications or services and that will stay on your computer or device after you close your browser or leave your session in the application or service).
We all use the following different types of cookies:
Strictly necessary biscuits
These are biscuits which are necessary for our websites, applications or services to function properly, for instance , these cookies allow you to gain access to secure areas of our website in order to remember what you have put into your shopping holder.
Performance cookies and stats technologies
These cookies collect information about how precisely visitors and users use our websites, applications and services, for instance which functionality visitors use most often, and if they get mistake messages from areas of the websites, applications or services. These cookies don’t collect information that recognizes a visitor or user. Information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website, applications and services work.
These cookies allow our websites, applications and services to remember choices is made (such as your user name, language or the region you are in) and provide increased, more personal features. These cookies can also be used to keep in mind changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for. The data these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Targeting or advertising cookies
These cookies are utilized to deliver adverts more relevant to you and your interests. They are also used to restrict the number of times you see an ad as well as help measure the effectiveness of the advertising campaign. They will are usually positioned by advertising networks with the website operators’ permission. They will remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often focusing on or advertising cookies will be linked to site functionality provided by the other organisation.
Web beacons and parameter tracking
IP Tackle and traffic data
We all keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) tackle, device information, the website that you visited before ours and the site you visit after leaving our site. We also collect some site, application and service statistics such as access rates, page hits and page views. We all are not able to identify anybody from traffic data or site stats.
Find out more about the person cookies and stats technologies that we use.